Your privacy, matters.

1. Introduction

DriveEasy respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes the types of information that may be collected when you use the DriveEasy platform and how that information may be used to provide and improve our services.

2. Information We Collect

Depending on how you use DriveEasy, we may collect information necessary to provide accounts, bookings, payments and customer support.

3. How We Use Information

Information may be used for purposes including:

• Creating and managing customer accounts.
• Processing and managing vehicle bookings.
• Processing and verifying payments.
• Providing booking confirmations and invoices.
• Responding to customer support requests.
• Improving the DriveEasy platform and user experience.
• Detecting and preventing unauthorized or fraudulent activity.

4. Booking Information

When you make a vehicle booking, information related to the reservation may be stored so that DriveEasy can process and manage the rental.

This may include selected vehicle details, rental dates, locations, booking status and other information required to provide the service.

5. Payment Information

Payments may be processed through an integrated third-party payment gateway. Payment information is handled as required to process and verify the transaction.

6. Sharing of Information

DriveEasy may share information with service providers when reasonably necessary to provide the requested service.

• Payment service providers for processing transactions.
• Technology and hosting providers that support the platform.
• Service providers involved in customer support or operational activities.
• Authorities where disclosure is required by applicable law.

7. Data Security

DriveEasy takes reasonable measures to help protect information from unauthorized access, misuse, alteration or disclosure.

However, no online service can guarantee absolute security, and users should also take reasonable steps to protect their account credentials.

8. Cookies & Similar Technologies

The DriveEasy website may use cookies or similar technologies where necessary for functionality, preferences, authentication or improving the user experience.

9. Your Responsibilities

Users should keep their account information accurate and protect their login credentials.

• Use a secure password.
• Do not share account credentials with unauthorized individuals.
• Notify DriveEasy if you suspect unauthorized account activity.

10. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain booking records, meet operational requirements or comply with applicable legal obligations.

11. Children's Privacy

DriveEasy services are intended for users who are legally permitted to use the applicable rental services. We do not knowingly seek to collect personal information from children where prohibited by applicable law.

12. Changes to This Policy

DriveEasy may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or business practices.

Updated versions will be made available through the DriveEasy platform.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, you can contact DriveEasy customer support.

Email: support@driveasy.com

Phone: +91 9804558183

Address: 21/2A Telipara Lane, 2nd Floor, Dhakuria, Kolkata 700031, West Bengal, India