Terms & Conditions.

1. Introduction

Welcome to DriveEasy. By accessing or using the DriveEasy website, application, or rental services, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use the DriveEasy platform or services.

2. User Eligibility

Users must provide accurate information when creating an account and making a booking.

• Account information must be accurate and up to date.
• Users are responsible for maintaining the security of their account credentials.
• Users must meet all applicable legal requirements for renting and driving a vehicle.
• False, misleading, or fraudulent information must not be provided.

3. Bookings

A vehicle booking is subject to availability and confirmation through the DriveEasy booking system.

Customers are responsible for reviewing their selected vehicle, rental dates, pickup location, drop-off location and booking details before completing the reservation.

4. Payment

Customers must provide valid payment information and complete the applicable payment process to confirm a booking.

The total amount presented during checkout should be reviewed carefully before payment is completed.

5. Vehicle Use

Rented vehicles must be used responsibly and only for lawful purposes.

• The vehicle must be operated by an authorized driver.
• Applicable traffic and road safety laws must be followed.
• The vehicle must not be used for illegal activities.
• Customers should take reasonable care of the rented vehicle.

6. Cancellation & Changes

Booking cancellation or modification may be subject to the applicable booking conditions and availability.

Customers should contact DriveEasy support as soon as possible when they need to modify or cancel a reservation.

7. Customer Responsibilities

Customers are responsible for providing accurate booking information and complying with the conditions associated with their rental.

• Provide accurate personal and booking information.
• Present required documents when requested.
• Follow applicable rental conditions.
• Return the vehicle according to the agreed rental conditions.

8. Service Availability

DriveEasy aims to keep its website, booking system and services available and functional. However, temporary interruptions may occur because of maintenance, technical issues, network problems or circumstances beyond reasonable control.

9. Limitation of Liability

DriveEasy will take reasonable steps to provide reliable services, but cannot guarantee that the platform will always be uninterrupted or completely free from technical errors.

Users are responsible for reviewing booking information and complying with applicable rental requirements.

10. Privacy

Personal information provided through the DriveEasy platform is handled in accordance with the applicable Privacy Policy.

Please review the DriveEasy Privacy Policy for additional information about how information is handled.

11. Changes to These Terms

DriveEasy may update these Terms & Conditions when necessary. Updated terms will be made available through the platform.

Continued use of the service after an update may constitute acceptance of the revised terms, subject to applicable law.

12. Contact Us

If you have questions regarding these Terms & Conditions, please contact DriveEasy customer support.

Email: support@driveasy.com

Phone: +91 9804558183